Frequently Asked Questions
TR Fit Policy Updates
Please review TR Fit Club Policy Updates here
We encourage all members and non-members to opt-in to receive all email notifications regarding account management, schedule updates, news and promos, including TR Fit Class bookings and policy updates. You can manage your email notifications here by clicking My Account on the booking calendar and logging in.
Please be advised that if you choose not to opt-in to receive email notifications, policies are also updated on our website and will be adhered to regardless.
COVID-19
We will continue to follow the CDC guideline recommendations of Governor Carney. We want everyone to remain healthy and safe while still achieving their fitness goals. Masks are no longer required to be worn.
TR Fit Memberships
We suggest that everyone experience a TR Fit Class and discusses their fitness goals with one of our coaches before signing up for a membership. All TR Fit members must remain a member in their current contract for six (6) months before requesting the change to upgrade or downgrade their existing membership, unless your contract states otherwise. We ask that all members give a 30 day notice before any changes are made.
You can obtain more information about our memberships here.
You can manage your bookings and account information here.
TR FIT MEMBERS: If you would like to purchase additional classes, please do so here
If you have any other questions about our memberships, please feel free to email us.
TR Fit Classes
TR Fit Classes are 60 minute workouts focusing on Power, Cardio and Core. All workouts are beginner friendly.
The Total Resistance harnesses are required for classes and are available to be rented for a $4 rental fee. Harnesses are also available to purchase online or at the gym.
Each class is $15 for non-members.
You can book your TR Fit Class here
Please arrive at least fifteen minutes before class. The gym doors will be locked 5 minutes prior to your class start time.
TR Fit Classes are non-refundable. TR Fit Classes are also non-transferable if your booking is not cancelled 2 hours or more prior to your scheduled class time. Any cancellation less than 2 hours before your scheduled class is considered a late cancel and will be assessed a fee of $15 for ALL TR Fit members and the loss of the late cancelled class for non-members.
SPECIAL EVENT CLASSES: Saturday TR Fit classes and Booty Cardio Core classes are non-refundable regardless of cancellation status.
You can manage your bookings and account information here.
TR FIT MEMBERS: If you would like to purchase additional classes, please do so here
Member and Non-Member Drop-In Passes expire 30 days from the date of purchase.
Waitlist
If a member should add themselves to the waitlist, you are confirming that you can attend the scheduled class and if a spot becomes available, you will be added onto the roster. You will receive a email and/or text message confirming that you have been added to the class from the waiting list.
If you do not receive that email and/or text message prior to the scheduled class time, we still encourage you to show up to the class because someone may not show up and a spot for you may become available.
If you are added from the waitlist or you cannot make the waitlist class, please take yourself off the waitlist or cancel the class. If you do not cancel the class 2 hours or more prior to the start of class, a $15 cancellation fee will be accessed for ALL TR Fit members and the loss of the late cancelled class for non-members
You can manage your bookings and account information here.
TR Fit Club App
The TR Fit Club App is for members only. After joining, instructions on getting access to the app and how to set up your account will be emailed to you. If you are a member and need assistance with the app, please email us at support@trfitclubs.com.
Personal Training
TR Fit Club is a class based gym. Please see more information about our classes and memberships here.
Refund Policy
TR Fit Club Classes
The Total Resistance
When you purchase your Total Resistance, we are confident that you will be satisfied with all it has to offer. We are so confident that we offer a 14 day Money Back Guarantee. That’s right! If you are still not satisfied after 14 days of receiving your TR you can get a full refund back as long as the condition when it is returned passes our inspection. Please email us, prior to returning your TR.
Shipping
Please allow 5-7 business days for processing and shipping. We understand that timing is everything. We ask that you be patient with us and know that your order will be on its way. You will be provided a tracking number to follow your packages every move.
TR Fit Club Order Pick Up
Orders can be picked up during the following times at TR Fit Club:
Monday – Friday
8:00 am – 8:15 am
10:50 am – 11:10 am
12:55 pm – 1:15 pm
3:45 pm – 3:55 pm
Your order can also be picked up at your scheduled TR Fit Class!
Middletown 117 Patriot Unit #C Drive Middletown DE 19709
Wilmington 414 Meco Drive Wilmington De 19804